Detroit Medical Center Adds Online Doctor Scheduling

DETROIT — The DMC Medical Group Monday introduced a new service from the digital health platform ZocDoc, designed to help patients more easily access DMC Medical Group physicians via online scheduling.

The hospital group said the new service makes online appointment making easier, with participating providers across family medicine, internal medicine, obstetrics and gynecology, orthopedics, sports medicine, ear, nose and throat doctors, urology, bariatrics, pain management and cardiology.

DMC said additional physicians, specialties, and appointment availability will be added in the coming months.

To use this free service, patients visit http://www.detroitdocappts.com. Patients can then see doctors’ schedules in real time, along with qualifications, verified patient reviews, photos, and additional tools for selecting providers who best fit their needs. Patients choose an open timeslot and schedule their own appointment with a few clicks, eliminating time-consuming phone calls and allowing patients book appointments even when the office is closed.

The service also offers email and text reminders about upcoming appointments to help reduce no-shows.

Said Wayne O. Winney, senior regional director of physician operations for the DMC Medical Group: “ZocDoc is yet another way our patients can stay connected to their providers and take a more active role in their own healthcare.”

Often Detroit residents wait more than two weeks on average for medical appointments, according to a study by healthcare search and consulting firm Merritt Hawkins & Associates. However, the typical ZocDoc appointment takes place in just 24 hours. This is made possible by ZocDoc’s online marketplace that shows doctors’ real-time availability – including last-minute cancellations and no-shows – to patients who are seeking care.

More about ZocDoc at http://www.zocdoc.com.

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