Tag Archives: E-Commerce

New Mobile E-Commerce Software From Grand Rapids Firm

GRAND RAPIDS — EAgile Inc., a global leader in Internet of Things technologies, announced the release of its eLink software for mobile e-commerce.

The company said eLink is the first software to combine smartphone-based one-tap ordering, product authentication and customer engagement functions with enterprise-level track and trace visibility into a single product.

Continue reading New Mobile E-Commerce Software From Grand Rapids Firm

Ann Arbor Firm Finds Social Media Satisfaction Up; News, Search Sites Dip

ANN ARBOR — Only a year ago, the American Customer Satisfaction Index from the Ann Arbor-based consumer metrics analyst ForeSee ranked social media among the worst industries in the index, right down there with cable TV and airlines.

But a year later, social media rose 4.2 percent to a score of 74 on the ACSI’s 100-point scale — well below the index standard of excellence of 80, but still a significant rise.

Other scores on the ACSI’s annual barometer of e-business included internet news and opinion websites, which fell 1.4 percent to 73, and search engines and information websites plunged 5 percent to 76.

Continue reading Ann Arbor Firm Finds Social Media Satisfaction Up; News, Search Sites Dip